Comment by techteach00
9 hours ago
Because his honest and accurate diagnosis for why mega tech corps treat people inhumanely is the first step towards stopping it. In my opinion of course.
9 hours ago
Because his honest and accurate diagnosis for why mega tech corps treat people inhumanely is the first step towards stopping it. In my opinion of course.
1. they're wrong in their basic understanding; this is not a free product
2. the response is glib and lacks any empathy
3. there's no suggestions of possible action or resolution path
4. it is all opinion and low value / low effort
So even if it's an "honest and accurate diagnosis" that you agree with, it's not helpful, valuable or even comforting. We can do better.
What's a good alternative to Google Workspace for SMB customers?
Microsoft 365 is a reasonable alternative. It's easy to buy and even tiny Customers can get a degree of real human (read: tier 1 is unhelpful contractors that you have to fight thru) support.
It's still repugnant to me, as compared to self-hosting, but I would never self-host for a greenfield SMB Customer today. The economics don't make sense and the talent pool of knowledgeable and reasonable sysadmins is dwindling by the day. (I wouldn't want to make a Customer so beholden to me if they were willing to pay for it.)
I miss being able to spin-up an on-prem email server on a box with reasonable hardware redundancy, some external USB disks to rotate for off-site backup, a UPS, a couple consumer-grade "business class" Internet connections, and a contracted "backup MX" to catch email in the event of an outage. It was a good enough for a lot of small SMBs who had a physical office, and was cheap.
The economics make perfect sense once "30 days of a suspended business email with no timely recourse" shows up as a line item. That USB disk and a UPS is looking pretty cheap right about now.
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Office365?