← Back to context Comment by bookofjoe 9 hours ago You are correct. I agree 100%. It's easy to be great when it's on a tiny scale. 3 comments bookofjoe Reply blueboo 9 hours ago Billions in profit may unblock scaling customer support beyond scrappy startup minimumsHowever (and I loathe this logic) if you can get the marketplace to accept that minimal level, and the brand harm is inconsequential, why not pocket the savings justinclift 6 hours ago > and the brand harm is inconsequentialThat's the thing though. Google have destroyed their brand through these kinds of actions, over many years. anjel 7 hours ago Those are not matter-of-fact saving, but rather significant savings
blueboo 9 hours ago Billions in profit may unblock scaling customer support beyond scrappy startup minimumsHowever (and I loathe this logic) if you can get the marketplace to accept that minimal level, and the brand harm is inconsequential, why not pocket the savings justinclift 6 hours ago > and the brand harm is inconsequentialThat's the thing though. Google have destroyed their brand through these kinds of actions, over many years. anjel 7 hours ago Those are not matter-of-fact saving, but rather significant savings
justinclift 6 hours ago > and the brand harm is inconsequentialThat's the thing though. Google have destroyed their brand through these kinds of actions, over many years.
Billions in profit may unblock scaling customer support beyond scrappy startup minimums
However (and I loathe this logic) if you can get the marketplace to accept that minimal level, and the brand harm is inconsequential, why not pocket the savings
> and the brand harm is inconsequential
That's the thing though. Google have destroyed their brand through these kinds of actions, over many years.
Those are not matter-of-fact saving, but rather significant savings