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Comment by neutronicus

8 hours ago

> My parents save files on the Whatsapp chat

That's becoming dangerously true of my wife and I as well, to be honest.

The friction is just so much lower than Google Drive or whatever. As long as I handle it right away. It's just finding something from more than an hour ago that's intolerable.

I met a business partner who is doing some work for SME retail investors last week for lunch:

He showed me his WhatsApp: People are sending _ALL_ type of critical documents by WhatsApp to him. Everything. (and bank statements are among the class of "less critical" documents in his case)

My theory here is: "If you have any function in your product, people will use it for anything appropriate to them in a given minute"

  • To be fair, what other simple way is there to send a document to a contact through an e2ee channel? Mail + PGP/GPG? Wormhole?? openssl???

    Sending it via WhatsApp (which also has desktop clients, btw) strikes me as a perfectly reasonable solution. (Which is somewhat of an indictment of the current state of cryptographic software, but that's a different topic.)

  • This exact scenario happened with me in a prior job. Invoices, payments, everything could (and sometimes was) sent through WhatsApp. It was absolutely shocking to see people do this.

  • I witnessed a cop attempting to manipulate some files I provided to him on a thumb drive. It was a slow laborious process of dragging files one at a time from the Windows image viewer to shared folder. I would have liked to just do a Ctrl-A, Ctrl-C, Ctrl-V, but that was way above his level of thinking and he didn't seem like the type who wanted an education. So I just sat there through the long, painful process--and then at the end he completely screwed up the report. Idiot.