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Comment by veber-alex

2 months ago

This is such an insane bug to still have around all these years.

Are apple engineers not using macOS?

I think Apple's self-image of being the epitome of design actually acts against them. Leads to monstrosities like Liquid Glass kinda vandalizing random parts of the UI in small ways that I intuitively read as "they are anti-anti-aliasing" not "they added cool refraction effects." It used to be you'd see something in a well-chosen color, now it is just a muddy kind of greyish brownish whatever.

I'd like to see them make some costly signalling to indicate that they are going to turn it around like maybe buy two Superbowl ads in a row and let the CEO make a personal apology.

Isn't going to happen because the competition is Microsoft and Intel and Dell who won't hold them accountable and it is just too easy to turn reject iPhone chips into netbooks in 2026.

  •   > I think Apple's self-image of being the epitome of design actually acts against them. Leads to monstrosities like Liquid Glass kinda vandalizing random parts of the UI
    

    I'm pretty confident many Apple employees have eyes, and thus are aware of how absurd Liquid Glass is (wtf, my iPhone capitalizes that but not a standalone i?!?!)

    So assuming everyone at Apple isn't deaf (it's all over public discourse), blind (it looks bad), and dumb (no genius needed), then how does it get through? I can only see a few scenarios, none of which are good.

    Maybe Apple engineers are afraid to push back on management?

    Maybe management isn't receptive to their employees who voiced concerns?

    Maybe key decision makers have pushed themselves into an echo chamber where it's difficult to hear concerns.

    One of these has to be true, or some combination. But none of these are good, they are incredibly destructive to companies. Though also unfortunately common across monopolies. Iron Law of Bureaucracy hard at work...

    I often think of that scene in Pantheon where they basically say they don't know what to do after Steve died. You can only laptops so small... and they're so small that anyone that puts on lotion is going to have an imprint of their keyboard on their screens... Steve wouldn't have accepted that

    • It gets through because Cook has no eye for design or usability (he's a supply chain guy) and Alan Dye, who Cook put in charge of software design, wanted it that way. I'm sure there are designers who hated it, but they don't have the final say.

    • Apple is hurt by being so centralized Cupertino IMO. A company that big in city that small and frankly, boring, isn't going to have the best hiring pool.

      I know plenty of very talented people who simply won't apply to Apple. They don't want to live in Cupertino or have to commute 2+ hours each day to go to work.

      Steve Jobs was a middle-class guy trying to find his place in the world; the kind to travel India to to meet Neem Karoli Baba, shaved head, barefoot, wearing kurtas [1]. 50 years later, who grows up in Cupertino? It's no longer "middle-class". I'm sure Cupertino produces some excellent talent that did great at some top university, but I'm also sure it's not the kind that rocks the boat, or the kind that will push a "dumb decision" out of principle at work and get fired, like Jobs did back in 1985.

      When I think Cupertino, the city, I don't think vibrancy of the built environment, diversity of professions, or wealth of ideas. I think comfort, complacency and quiet. The type of place that repels the kind of people who want to fight in the trenches, and slowly milds the fight out of those who do move there.

      I can only assume Apple, like a lot of the Bay at this point, survives from imported talent. The kind that is hungry enough to move across the country, or across the globe, to achieve something. But if you're in demand, why would you want to work in Cupertino and not San Francisco? Or better yet New York, Shenzhen, London, Tokyo, Shanghai, Paris, etc. Money only motivates people so much, and people who are in it for the money don't stand up for or against things in the same way.

      [1]: https://medium.com/macoclock/how-much-did-coming-to-india-co...

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    • This isn’t unique to Apple. The Windows developers were very vocal about a full screen start menu in Windows 8 being a bad change. We were told that we weren’t allowed to talk about it anymore on the large mailing list about the product. The decision had been made and complaints would no longer be read or responded to.

    • It's significantly worse on Mac than iOS, which gives you the answer. On iOS it's fine, even good. I prefer it, as a designer. On Mac it's a mess, and obviously spent less time baking.

    • > Maybe Apple engineers are afraid to push back on management?

      I can tell you with confidence that this isn't the issue. HIG (Human Interface Guidelines: a design spec that became a department / org) overrides them.

  • > too easy to turn reject iPhone chips into netbooks in 2026.

    You mean the flagship chip from their former pro phones? I was with you until you said this. Makes you sound out of touch or ideological.

    I think they've been on the worst design tear since they went to OSX for the past eight-ish years. At no point does their awful software design intrude on their awesome chip designs.

    My partner's first Mac is a MacBook Neo and she loves it. Pink. Looks pretty good. Does what she needs. Not right for me, probably not right for you, but what I'd tell my mother to buy if it existed when I told her to buy a regular MacBook Air.

    • It's not meant to be an insult, I have a phone in my pocket with one of those chips. back when I was using Android I was like "why do people get so excited about apps?" but the iPhone experience is all different. They are "rejects" because a lot of them have a busted core which can be fused off.

      If there's a problem w/ the Neo in it's current incarnation is that are going to run out of those chips and find something else. It takes an advantage of the opportunity and might be the beginning of a new market segment for Mac which will hold PC and Chromebooks accountable.

      (Funny a pink netbook served me really well back in the day! I remember using one to log ham radio contacts from a mountaintop near San Luis Obispo into a sqlite database and then using it as the best ever car computer in the passenger seat of a car with Microsoft Streets & Trips and a music player)

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    • No, it's the chips that could've been used in those flagship phones, but that were rejected. Rejection isn't ideological here, it's the QA process.

  • My pet opinion is that Steve Jobs was an asshole but an asshole that used his own products and used his powers of complaining to steer the whole ship to fix major "this annoys me everyday" bugs.

    From my experience, "annoying but not blockers" bugs are often very neglected compared to (1) bugs that actually break things and (2) feature work. Neglecting quality of life issues leads to the "do you even use your product??" kinds of experiences.

    • This is exactly my thought as well.

      Soo many things either work buggy, laggy, inconsistent, or don’t work at all

      Filling bugs doesn’t help. And I don’t think anyone is inventive to fix bugs. Resolving sure. But closing WONTFIX or NEEDSINFO is also a resolution.

      Most of what I do is chrome +Linux terminals and vscode anyway

      And the only reason I’m on Mac is because of hardware, encryption, and ease of backup/restore/wipe, and the power struggle of Linux distros. freeBSD is not really an option

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    • Steve Jobs knew what he wanted and was willing to put his foot down in order to get it. Yea, I’m sure he was difficult to work with and drove people insane, but he was the plumb line that kept Apple driving in (mostly) the right direction. Now, it seems like they have bored designers trying to make a name for themselves with a “new” and “revolutionary” interface in Liquid Glass, which nobody likes and is less usable than its predecessor. But nobody ever got promoted for maintaining the status quo, so they are going to push forward. Steve’s advantage was that he never needed to be promoted.

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    • I have not been impressed with Cook in the slightest. He came from Compaq, if I am not mistaken, and in many ways, I feel like Apple has become more Compaq-like during his tenure.

    • Interesting. I have worked with a CEO that did exactly that.

      The product quality was just insane.

      I have also worked with people in power who believed they were doing the same, but actually just had weird taste in interfaces and ended up screwing up the product.

      So YMMV.

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    • The thing / issue at this point is though: how much is Jobs still responsible for Apple's ongoing success? He died 15 years ago, two years after Apple introduced "flat design" (to much criticism at the time but people got used to it). But after his passing, Apple's market value went from ~500 billion to ~4 trillion today, more than an 8-fold multiplication.

      I find it hard to believe that his influence was so strong that it had an inertia that lasted for 15 years. Ive left his mark on it for longer.

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    • > My pet opinion is that Steve Jobs was an asshole but an asshole that used his own products and used his powers of complaining to steer the whole ship to fix major "this annoys me everyday" bugs.

      I think you are right. He was not perfect and not always nice, but man that dude CARED. Nobody at Apple cares any more.

  • I… think that actually Liquid Glass was put on the iPhones to make sure that older iPhones that still have relatively fast chips can show up finally slower than the brand new ones, and that with this stress there’s again a much larger slope in difference between an older iPhone and a newer one which causes enough nagging in users to upgrade = buy a new one.

I mean, their damn phone keyboards are so bad I'm 100% confident that Tim only does voice to text on his phone. There's no way that the CEO of a company could use a keyboard that horrible and not want to fix it.

  • It’s SO bad. It makes me not want to use my phone anymore and physically go get my laptop if I’m chatting/messaging someone.

    It’s probably the worst typing experience I’ve had since resistive-touch screens on PDAs. At least with them you could still type what you intended to though, just slowly.

  • The behavior of the iOS keyboard also showcases how there must not be many decision-making people who communicate in multiple languages.

  • Most of my issues were fixed when I disabled swipe to type. Not all, but most.

    • I've heard this advice before and I've tried it, and I really didn't notice a difference. I also, unfortunately, use swipe to type a lot. If I'm typing one handed I'm pretty much always using swipe. Sure it barely works, but that's the same as if I was typing normally so feels like a wash.

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  • This, along with circle to search (for translating, mainly) are the current main things pushing me to stay on Android.

  • Why are you paying money for something that you find so terrible when there is a perfectly good alternative.

    Life is too short to waste is using junk you don’t enjoy.

> Are apple engineers not using macOS?

If they are, they aren't using anything but very basic parts of it.

But I think the better question is "Are Apple Executives not using MacOS?" because if they were, none of these mad bugs would still be here.

Even if they did, what are they going to do? File a bug report that will sit at the bottom of the priority pile forever?

Devs don't set priorities. Software "Engineers" largely don't get to engineer at all.

Essentially all Apple engineers use macOS ~exclusively (at least in the SWE org). That these bugs persist is in spite of that fact.

Frankly there's just a lot going on, and between all the kinds of bugs that have higher priority -- crashers, panics, memory regressions (your app gets Jetsam'd), power bugs (your phone runs out of battery mid-day), perf regressions (could violate EU regulations against planned obsolescence), security bugs (people can lose their money, journalists can get killed) -- bugs like this often fall by the wayside for quite some time until they're fixed.

Stockholm syndrome. Moving between spaces is fine! What are you talking about?

You get used to it and then it's not a big. Stop holding it wrong!!!

I wouldn't be surprised. Their 3D solid modeling is done on Windows, so why not their electronics.