Comment by kjs3

5 months ago

Wait...this has been going on for 15 months without resolution or recompense and you haven't pulled up stakes and moved to almost anyone else? I get "it's a lot of work to move" and maybe "we hope they'll figure this out so we don't have to move", but in my world that excuse runs out waaaaaay before 15 months. The people I'm accountable to would have hauled me out back and put me out of their misery after, maybe, 6 months on the outside.

3 comments

kjs3

simoncion 5 months ago

> ...but in my world that excuse runs out waaaaaay before 15 months.

I expect the combination of

  Yes, we should've migrated away sooner, we never had the capacity to do so and hoped Bunny would just get their shit together.

and

  The loss rate isn't enormous in percentage terms, but it's consistent and ongoing.

means that detecting and dealing with the loss is substantially less work than moving away. [0] I expect that Management is fully aware of what's up and is making the call here.

[0] "Just" add a retry if the post-upload verification step fails! Sure, it's slower, but it works, right??? mournful sob

WhyNotHugo 5 months ago

I'd guess that it hasn't become an issue with any of their clients. If any big client had been impacted once, they would have sped up moving. If a big client had been impacted twice, they would have moved already.

kjs3 5 months ago

That's fair, and I agree (hope?) if it was customer impacting there would be a miraculous allocation of scarce resources to move platforms. But in my world I'd get asked "why are you still screwing around with a vendor that clearly sucks" even if it was for a non-prod playpen of no consequence. YMMV.