Comment by svat

It's not obvious from the webpage, but if you are a subscriber or enter your email address you can read the whole essay, which is 4849 words long. And though it does not mention Goodreads explicitly, it does mention "Amazon reviews" as a category (close enough, with Goodreads reviews sometimes? showing up on Amazon) quite a bit at the beginning, for example:

> user reviews exert ever more influence compared to serious criticism […] The rise of Amazon reviews has reinforced a larger pattern of populist impulses challenging older cultural norms. The book clubs and reading circles that do so much to fuel book sales today generally pay little attention to professional critics