A consumer will pay $10/mo and ask for the moon. Threaten to leave. Get angry at an email.
A business will drop $10k no questions asked and your product can be garbage. As long as it solves or attempts to solve a pain point. Emails won't be seen as spam. Except by ICs/eng, perhaps.
That's normal business thing. What significantly helps reducing this, though, is the business is not promising the stars and engaging in all kinds of dark patterns with deals, cancellation friction, etc.
> Get angry at an email.
Particularly e-mail they did not ask for, and is not directly related to the thing they're paying $10/mo for.
They complain a lot less.
This is why B2B is easier than B2C.
A consumer will pay $10/mo and ask for the moon. Threaten to leave. Get angry at an email.
A business will drop $10k no questions asked and your product can be garbage. As long as it solves or attempts to solve a pain point. Emails won't be seen as spam. Except by ICs/eng, perhaps.
> A consumer will pay $10/mo and
> ask for the moon. Threaten to leave.
That's normal business thing. What significantly helps reducing this, though, is the business is not promising the stars and engaging in all kinds of dark patterns with deals, cancellation friction, etc.
> Get angry at an email.
Particularly e-mail they did not ask for, and is not directly related to the thing they're paying $10/mo for.