Comment by rendaw

They also screwed up the API token detection and also blocked a bunch of 1st party tool users for ~24h.

Support consisted of AI bots saying you did something stupid, you did something wrong, you were abusing the system, followed by (only when I asked for it explicitly) claiming to file a ticket with a human who will contact you later (and it either didn't happen or their ticket system is /dev/null).

(By the way this is the 2nd time I've been "please hold" gaslit by support LLMs this exact same way, the other being with Square)