Comment by leesalminen
16 hours ago
I once decided to deny new customers in order to be able to service current demand at the quality we wanted. It backfired and made people want our product even more. Our phones were blowing up. That approach can have unintended consequences!
You unintentionally used a common sales tactic; by decreasing supply you increase demand.
Another knob you could have turned is: raise prices. Did you try this?