Comment by Ucalegon
21 hours ago
They don't offer a ZDR [0] for files, even if you have a BAA or dealing with HIPAA data, no matter how much you pay them. Trust me, we have tried.
21 hours ago
They don't offer a ZDR [0] for files, even if you have a BAA or dealing with HIPAA data, no matter how much you pay them. Trust me, we have tried.
I’m really confused. We were talking about SLAs, not other product features. Are you moving the goalposts?
There isn't an SLA nor is there any protections around file uploads to their services. Two, bad, things can be true at the same time.
Did you talk to them about purchasing an SLA? If so, what did they say?
19 replies →