Comment by otterley
1 day ago
They can be held to account when they fail to deliver what they promise! But what is promised for delivery is what's in the Terms of Service (i.e. the agreement). Nothing more. If it's not in there, you can't hold them to account for it.
Yes, that's the problem.
It's too easy for companies to fail to provide their service as long as they never promise to provide their service.
> It's too easy for companies to fail to provide their service as long as they never promise to provide their service.
I don't even know what this means. You can't make anyone work for free, nor dictate the terms of what kind of work someone will do without their consent. I assume you are not pro-slavery.
I'll make a very simple example.
The service at mcdonald's is providing food for money.
When their ice cream machine is broken, they fail to provide part of their service.
I'm not saying anything about "making" them do anything. I'm just calling out their failure and saying it's a bad thing.
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