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Comment by Rekindle8090

3 days ago

I work at one of the big 3 hyperscalers, and of all the things my company is trying to use AI to replace, meetings, calendar management, emails are NOT one of them.

There have been too many high level conversations that can be summarized as: "If I send you an email, and an AI responds, I do not want to work with you."

Communication at work requires a reasonable boundary about what it means to have a professional relationship with another human being. You chose to work with a person because you trust their judgment, their word, their ability to commit to something in conversation and follow through. An AI clone can't commit to anything. It can't be held to what it said. It can't own a decision.

When you email someone, you are asking to talk to that person. When you sit in a meeting with someone, you are expecting that person's attention and judgment. Especially with business to business, the relationship is the product. There is no relationship with AI.

Respect and social contracts aside, right now, AI does not have the general intelligence to perform the executive function needed to find productivity and connect the dots, soft skill, stakeholder alignment etc.