Comment by grebc

I think the quality of comms is definitely getting worse, I work for myself now and I am very selective of clients now. So I don’t butt heads against it as much, but it still happens despite best efforts, especially when people move on or even go on vacation.

Literacy skills have been falling and it shows up in testing of a lot of different countries, and it basically lines up with the arrival of iPhone/Android(or real smart phones).