Comment by rideontime
14 hours ago
Anthropic’s “Head of Growth” claims this is a “test”: https://x.com/TheAmolAvasare/status/2046724659039932830
This does not explain the changes to documentation.
14 hours ago
Anthropic’s “Head of Growth” claims this is a “test”: https://x.com/TheAmolAvasare/status/2046724659039932830
This does not explain the changes to documentation.
They later said: https://twitter.com/TheAmolAvasare/status/204672549859272297...
> When we do land on something, if it affects existing subscribers you'll get plenty of notice before anything changes. Will hear it from us, not a screenshot on X or Reddit.
If you don't want things like this spreading through screenshots of X and Reddit, don't run "tests" like this in the first place!
(Also "if it affects existing subscribers" is a cop-out, I need to know the pricing of Claude Code for NEW subscribers if I'm going to adopt it at a company with a growing team, or recommend it to other people, write tutorials etc.)
That tweet only makes things worse. On top of all their other nonsense recently, it actually convinced me to cancel my subscription.
I can't trust Anthropic to manage their products in a way that supports my workflow.
pretty much none of these big providers are offering the guarantees needed to be taken seriously in workplaces right now. the technology itself isn't offering the deterministic guarantees that should warrant it in the workplace right now. problem is everyone's foot is just on the gas. even if your workplace isnt paying for it, people are just straight up rolling their own personal claude accounts to do work at orgs.
ive been trying to make the case all year that if we're going to let employees do shit with ai, lets try claude. in the past like.. 2-3 weeks all that goodwill has basically evaporated.
local inference needs to take off asap because all of these entities actually suck and i wouldn't trust a single sla with anthropic. they are not acting like a serious company right now, this is a joke.
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I just cancelled before seeing this news. i was already pissed about constantly hitting limits on the 20 a month plan and looking for alternatives and this seals the deal. Bye bye!
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A/B tests only work if the subjects don't realize they are in a A/B test.
Perhaps vibe coding the A/B testing engine isn't the best idea.
Solution: don't A/B test your users.
A/B testing people without their informed consent is immoral, unethical, and should be illegal.
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> I need to know the pricing of Claude Code for NEW subscribers if I'm going to adopt it at a company with a growing team.
I agree, but can you really use Claude Code on the Pro plan as a full time developer, or professional 'knowledge worker' without hitting the usage limits fairly early in the day anyway?
It depends on the kind of work you do.
I'm in the academia, and Claude's performance in my field could be described as a very fast junior grad student. When I use Claude Code, I typically spend a few hours figuring out what needs to be done exactly, and describing it in sufficient detail. Then Claude does it in 30 minutes, while an actual student would need days. And then I spend anything from minutes to days evaluating the results, depending on if it needs to be tested with real data and how much weirdness those tests uncover.
But I also have other work to do beyond guiding the automated grad student. Which means my Claude Code usage rarely exceeds 1–2 hours/week.
I use Pro professionally and didn't hit limits most of the time. I believe I used up 5hr quota once or twice. We switched to Team sub and I'm on Standard(which is Pro x1.25 I believe). I don't vibecode entire applications, I ask it to make boilerplate, smaller, well scoped features or fix some errors. I don't let it go off with a prompt "make another netflix clone" cause I just don't see any real value in that
Just the Pro Plan Claude Code on its own? Maybe you could last a full day on just using Sonnet. Maybe one Opus dab in the morning to plan your Haiku/Sonnet day?
I have Pro Claude, Plus GPT and Pro Gemini. When one runs out I switch to another project on the next LLM. If I really need a task finished I'll restart it on another LLM, but I'm loathe to do that as it eats tokens just getting back up to speed.
I think it's more about how they approach their users in general that is the problem here.
It’s pretty reasonable to say “demand is way up, quality is up, supply is constrained, and so price needs to rise”.
It seems weird to segment this way though. Surely it’s better to just give Sonnet to your bottom tier, rather than cut out the entire Claide Code product entirely?
Give folks a taste rather than lock the whole product behind a $100/mo plan.
But if Sonnet is bad it would give bad impression of the product, no? And it also takes compute, so you give a bad hallucinating impression of your product while still losing compute.
I mean, this is why they do A/B testing. This way of testing stuff is not new at all, people who act genuinely surprised need to do a reality check. Companies want to maximize profit. They do this by testing what creates the biggest profit. A/B Testing is one of the ways to do this, and it has been used for decades in precisely this way.
Haha, right, just like the recent uncommunicated changes to limits, cache, etc.
Maybe a silly bet where the head of sales had 1-2 glasses of wine too much... "I bet they will still pay us 20 bucks/mo without CC! Don't believe me? I'm going to prove it!"
> So we're looking at different options to keep delivering a great experience for users.
his title should be changed to Head of Corporate Bullshitting
>"his title should be changed to Head of Corporate Bullshitting"
They're hitting the physical limits of energy production and chip supply for inference capacity. There's literally nothing that can be done but reduce usage to spread it around for now.
there's nothing stopping them from saying that, which is my point which you missed
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Hopefully the negative responses in that thread + the conversation here on HN might help them realize that totally removing Code access for Pro users isn't a good look.
And with no free trial period on top of that, nobody is going to want to pay $100+ just to check it out. I can't imagine the conversion rate of that test being positive.
A few enterprise customers I know are upgrading to the higher plan now that their limits have been nuked.
I imagine Anthropic is trying to see how many users they can push to higher tiers with these new squeezes.
I hate to say it but I imagine it will work.
It’s going to suck for me, because I had gotten used to ridiculously cheap tokens, but I guess the era of subsidized tokens is over.
I would guess that even now, they’re still subsidized. Just judging by how desperate these companies are to get ahead of each other
Most real businesses are on API billing, not Max.
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I think they're at that stage where people know they want it so lack of a trial isn't a deal breaker per se.
> on ~2% of new prosumer signups.
I, and everyone else I have asked, see this new updated sales UI; sounds like more than 2%.
Either they vibe coded a test that was extremely broken.
Or they vibe wrote some bullshit to try and back pedal.
Yeah I flat out don't believe the 2% thing. It's possible that I was the 1 out of 50 who checked the page and saw that Claude code was removed... but it really seems like everyone I shared it with saw the same thing which is incredibly unlikely. Also I am an existing subscriber and checked the price page while logged in, so I shouldn't be counted in "2% of new subscribers" at all...
He goes way beyond saying it's a test, he's legitimising the change in the follow-up rationale
I am confused, how is this a test? So some users get Claude Code while others don’t, when they are both paying 20 dollars … ? Wat
It's a test on sign ups, not on users, so "will they sign up without X feature for the same price" yes
I don’t get the surprise or discontent. People hooking themselves up to a paid SaaS that only two vendors can offer (Anthropic and OpenAI), no competition or regulation to speak of… of course they’ll do whatever they want with their plans.
Hope you can still resume working on your projects without AI.
Losing trust on them not rug pulling users
If anyone was paying any attention to how corporations run, I don't see how they could have believed this would go any differently. Seriously.
If one doesn't want rug-pulls, one signals their policy makers to create regulation to prevent it. Otherwise it's just... uncapped capitalism or what's the name
Just checked. I continue to have Claude Code with my Pro plan
This is concerning though. If I lose my current usage allotment at this price point I will likely switch to codex
The cheapest plan for both Claude and Codex is the sweet spot IMO.
It also forces you to keep your workflow mostly harness-independent because Claude supports next to no standards and Codex does some.
That works until openai does the same thing. Pretty clear as an industry they want to establish a new price floor for non-trivial coding use.
Yep, and the price point theyre looking at is 95% of an engineer.
Once they get people hooked, deskilled, and paying, the money ratchet only tightens.
And the companies KNOW that theyre replacing engineers, or trying to. So each engineer replaced is X salary a year they now have available, so make it back in SaaS LLM tokens.
Thank god for the Chinese labs. Keeping us (relatively) honest.
That's what Claude is testing I guess (people often don't do what they say they do when it comes to pricing)
They confirmed that it does not affect existing users
Presumably for new subs.
This test would be a good way to lose existing subscribers perhaps.
Presumably they want to lose existing subscribers because it’s way too expensive to keep them at $20.
Is it? I’m curious because I thought they were raising prices to pay for exorbitant training costs, not because subscribers are expensive on a unit basis.
I thought inference was cheap so there was little marginal cost of a new subscriber.
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How can you run the A/B test with mismatched documentation?
It is honestly truly fucking incredible how corps still find new, innovative ways to enshittify. Regular enshittification won't cut it, they have to exercise their artistic creativity. Who the fuck comes up with the idea that what services you get with your subscription are random? It's mind-boggling that some percentage of people visiting the website will be presented with an inferior version of the same subscription for the same price. I'm not even mad (despite my colorful wording), I don't use Claude, just impressed with the bold new territory being explored here.
Claude subscription became non deterministic too
I find the whole thing a bit sad but you made me smile. Thank you.
I think of enshittification as "we're making plenty of money but let's make more." In other words greed.
Based on how much money Zitron has reported that these companies are losing on every subscription, this feels more like they're just trying to survive. In other words "ohshittification."
> In other words "ohshittification."
Brilliant coinage, if it’s yours, congrats!
My take: it is not enshittification to raise the price for a product whose demand outstrips its supply. That is basic economics. There are alternatives, it’s not a monopoly. If you think it’s the best product, then pay more for it.
Personally I would be perfectly content if the price of Max went up a bit and Pro no longer worked for CC if it meant that Max was faster and more stable.
Zitron is completely full of shit too though. I imagine they’re compute limited and so they’re moving towards price discrimination.
> It is honestly truly fucking incredible how corps still find new, innovative ways to enshittify. Regular enshittification won't cut it, they have to exercise their artistic creativity.
I had a bit of an epiphany the other day thinking about these VC companies offering products to the public at unsustainable prices. It's classic anticompetitive behavior.
You imagine anticompetitive behavior to come from a monopoly because they can afford to burn money to drive competition out before they bring prices back to profitable but the whole VC burn is the same thing. People talk about it a lot without really saying it explicitly when they talk about moats. The only moat Anthropic and OpenAI have is money and they utilize it by offering products below cost.
The two companies are just trying to outlast the other one until they are the only one left.
So it's not really enshitification as much as you were previously getting the deal of a lifetime.
In physical markets we call this kinda thing dumping and it's often regulated. Maybe offering SaaS or compute at below profitable rates should be investigatable too, to avoid killing competitors too easily?
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well, "competition is for losers" isn't it?
Wait what, so they're testing giving new users misleading information about included services in each tier as an upsell tactic?
It could be an A/B test to see whether people without an existing subscription care about Claude Code (CC) at all. If they sign up then CC is disabled (or not as it is not really an issue to offer more). Capturing that info would definitely be useful to a growth team.
No, they're testing removing it from the Pro tier for new subscribers.
No I think the test is that some new sign ups won't get Claude code in that tier if they pick it and they're seeing if users will still pay for it without it?
I think the test is that new sign-ups won't have it and will the loss of five new Pro subscriptions be offset by more than one new Max subscribers.
Plenty of Pro subscribers never touch claude-code.
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That's how i read it too - they want to test if people will still pay for pro plan if it doesn't include Claude Code. At the same time they are also saying that if you subscribe having been told it does include Claude Code, they may still change their mind later and take it away!
Somehow a ton of people are caught in the variant.
Random data point: Guest passes apparently still include Claude Code in their Pro trial. If they are running a test this is a really sloppy way to do it.
Fk around and now they will find out
Soooo Sam Altman replied “ok boomer” to that message. Wtf?
This reeks of the start of enshittification. Very doubtful it was a "test"
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