Comment by pc86

You can "optimize a successful user journey" by making the software easy to use, making it load so fast people are surprised by it, and talking to your customers. Telemetry doesn't help you do any of that, but it does help you squeeze more money out of them, or find out where you can pop an interstitial ad to goose your ad revenue, and what features you can move up a tier level to increase revenue without providing any additional value.