Not really. (a) People hate responding to surveys and hate emails, you're more likely to lose users than to get data (b) there's no way you're surveying people's in a way that gets you information like "time spent on a page" or "time between commits" or whatever.
This is just nonsense tbh. Surveys and customer outreach solve completely different problems from analytics.
I agree you can't practically get the same information as you could with telemetry.
Survey data is still real data that can be used for "analytics".
Some people also hate telemetry. It feels invasive. I have a guess about what direction the percentage of consumers who hate telemetry is moving toward.
I'm not taking a side on whether a product should add telemetry. I'm rejecting the absurd notion that these suggestions are at all giving the same information.
Not really. (a) People hate responding to surveys and hate emails, you're more likely to lose users than to get data (b) there's no way you're surveying people's in a way that gets you information like "time spent on a page" or "time between commits" or whatever.
This is just nonsense tbh. Surveys and customer outreach solve completely different problems from analytics.
I agree you can't practically get the same information as you could with telemetry.
Survey data is still real data that can be used for "analytics".
Some people also hate telemetry. It feels invasive. I have a guess about what direction the percentage of consumers who hate telemetry is moving toward.
You can hire people to test your product and provide analytics. But not try to siphon the data for free.
I'm not taking a side on whether a product should add telemetry. I'm rejecting the absurd notion that these suggestions are at all giving the same information.