Comment by vablings
9 hours ago
The issue is that the specialized employees is not someone you hire on payroll who has access to tools you purchase. They must be a John Deere employee who comes from out of state and costs you $$$$$$ to calibrate a sensor that could just be a simple menu button and a 20 second wait
JD techs are all over the Midwest. No one is coming from out of state to work on your combine.
I mean, sure, right to repair and all that, but to be clear, unless you have like 50+ tractors to maintain, it's not going to make economic sense to have a full time employee to repair them. You still want to call out, you just want the option of calling someone local with more competitive rates and a faster response time.