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Comment by chasd00

7 hours ago

> I suspect prisons, at times, have to manage things specific to gay inmates.

doubtful. There's no customer service in prison nor the ability to speak with the manager.

Of course there is.

https://doccs.ny.gov/file-complaint

> Incarcerated Individuals can contact OSI directly by dialing 444 from any incarcerated individual phone Monday through Friday between the hours of 8:00 am and 5:00 pm.

https://www.ojp.gov/ncjrs/virtual-library/abstracts/inmate-g...

> Every jail must develop a clear and responsive prisoner grievance procedure, including a formal means of delivering complaints and concerns from a prisoner to the administration and the procedures by which the prisoner receives a written response. However, the prisoner should not be able to use the procedures to avoid institutional rules and regulations.