Comment by Brian_K_White
8 hours ago
The ground truth that I never click on Stargate on Netflix is completely at odds with the actual truth that I love Stargate and want more of it and things like it.
What the ground truth usage data is completely ignorant of is that Netflix's copy is a crappy blurry transfer, and so I got dvds instead.
Sure, but Netflix is not interested in whether you love Stargate or not. Telemetry says that you never click it, so it's ok to remove it from their catalogue (which is correct).
Now, they could've done a better job by increasing the quality, but that's a further (and costly) optimisation.
Telemetry doesn’t tell the “why”. You never clicking in Stargate in Netflix is apparently true, so the telemetry isn’t wrong. It just doesn’t answer why.