Comment by voxgen
8 hours ago
Some of the flak is that issues are often only acknowledged once a fix is in place, and the partial fixes are presented as if they solve the whole problem.
The near-instant transition from "there is no problem" to "we already fixed the problem so stop complaining" is basically gaslighting. (Admittedly the second sentiment comes more from the community, but they get that attitude after taking the "we fixed all the problems" posts at face value.)
And they are often dismissed at first as perception/subjective bias, getting used to models being good and having higher expectations due to that, etc. users are blamed a lot before they are forced to admit that there is an actual problem.