Comment by cholmdomsky
18 hours ago
I'm taking some college courses, and one of them explicitly suggests to keep maybe-not-okay communications off of email so that "you don't expose your company to risks of litigation."
Ah, I see. So, when discussing ways to ensure cuatomers cannot utilize our warranty process, I'll make sure to do so in ways that are not traceable and won't show up in discovery.
The underlying reason is that employees don't always know what they're talking about, but their nonsense could be useful to the other side in a court case.
The bigger the company, the more speculation there is about stuff people don't actually understand.
This is just companies fighting back against the ever-expanding powers of state surveillance.
Back when the relevant laws were written, most communications was oral and in-person, writing was reserved for the "important stuff". We now apply the laws that were designed for memos to messages on Slack, which are a lot like conversations than permanent documents.
That makes a lot of sense to me, thank you. I was probably projecting a lot of my own fears and feelings into the interpretation of a lot of what some of my courses are trying to teach me.
The underlying reason is to break the law and not get caught. Let’s be real here.
Did you go to high school? A sister of a friend of a friend says blah blah blah and everybody knows that yadda yadda. Same thing happens in big companies, especially among people who are out of the loop but wish they knew all the inside details. I see this all the time and sometimes it sounds like something that would be pretty damaging in a court case.
In other cases I have heard people who ought to know better speculating about “what if” they didn’t have to follow the letter of some corporate policy that was rooted in risk avoidance. Again, it looks bad but it doesn’t mean anything concrete (except that the person might have iffy judgment).
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That’s not the underlying reason.
The general rule for email, text, and all other communications I've heard is: "Don't write anything that you wouldn't be comfortable seeing on the front page of the New York times."
Heard that first from a US mil commander who once ran for a minor political office like state rep.
I’ve also been told to preface all of my written communications with “dear lawyers and the FDA” at a job. Not that we did anything illegal, but sometimes you catch yourself writing statements that would be really easy to misconstrue.