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Comment by apt-apt-apt-apt

3 hours ago

In USA, I personally get 3-5 spam phone calls and voicemails daily. Mostly all the same, like "your $20K loan is almost ready".

One time, I picked up, and it was this seemingly incredibly rude person who sounded real but continue talking in a pushy manner without stopping despite what I said.

It's insane getting so many calls all the time like I owe them a bunch of money or something. Anyone else get this?

This matches my experience.

The US seems to have completely given up on protecting its public phone network against abuse, while at the same time relying on phone numbers as the primary identifying key and authentication method for humans in countless business processes.

It took years (if not decades) of regulatory neglect to get that bad; I doubt there’s an easy fix at this point. It’s really concerning.

  • It's not a prefect system but I don't use a landline and set unknown incoming numbers to silent unless I'm actually expecting a call. Someone important trying to call can always leave a message but the spammers never have.

    • > Someone important trying to call can always leave a message

      Curiously, it seems to have become a cultural touchstone not to leave a voicemail. I have had to educate people about this. My service is with Verizon, and for what I assume are historical reasons the caller will hear rings on their end even if my phone isn't receiving the call (AT&T does not have this issue). If you don't leave a voicemail, I literally have no way of knowing that you called. Said voicemail can be as simple as "call me".

      I'm a physician, and the hospital where I do most of my work has a policy against sending PHI over text (a very reasonable policy). So many nurses are reluctant to text me anything, even when it's just "please call Adam on 3 South".

    • If people need to stop notifications for incoming calls/messages, I'd call that dysfunctional, not just suboptimal.

      And what's worse is that even if this were to be fixed now, the reputational damage is already done, since many people will probably never change their devices back to ringing again.

      > Someone important trying to call can always leave a message but the spammers never have.

      My US mailbox is full of spam calls.

I haven't lived in the US for a long time so this may no longer be true, but when I did live there, putting my number on the do not call register actually helped a lot.

Weird, I get spam about 6 times per year. I've been on the do not call registry for years. My provider also made a bunch of anti-spam changes a while ago (at least a year) which stopped nearly all the remaining spam. To me is seems like this problem is solved.

I got 3 calls purportedly from hubspot in the last week, from 3 different caller ids. It wasn’t a robocall, the same voice. I just hung up the first two times and the third asked him to stop calling. Incredible. I only answered the calls because I was expecting a call from an unknown number.