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Comment by AstroBen

19 hours ago

A real employee (bcherny) read the issue, responded that the bug was fixed, and then completely ignored the request for a refund.

Typically the engineer who's reviewing PRs and fixing bugs is not the one with the "refund" button access. Someone with that access should certainly have jumped on the whole thing though.

  • Boris Cherny (bcherny) is the Head of Claude Code @Anthropic. I believe he can refund whatever he wants.