Comment by 101008

The future is very dark where you get a bad charge (it can happen, systems are complex, so I don't want to judge base on that), but you can't fill a ticket or complain to anyone about this.

I got a $2 charge for a Facebook Ad (I know, $2 is nothing and I shouldn't use Meta), and it was completely wrong. It's impossible to talk to someone in Facebook about this. The AI chat is completely clueless and can't do anything. Their help page say you can ask for a refund (I can't, because the payment doesn't appear on the billing page or payment activity), but they tell you they will close your account if you do it, like... wtf?

I am scared for the future where AI handles all of this. It should be ilegal. Companies should have a X support people every Y customers or something like that. I see it everyday and it's getting worse and worse...

Some days I think the only solution is what Bombita did in the movie Relatos Salvajes https://www.youtube.com/watch?v=vP3IwmM3XLQ