Comment by strictnein
1 day ago
Google's lack of customer service isn't new or limited to GCP. They also don't provide any human help if you're an advertiser with them unless you spend a crazy amount of money. Twenty years ago I used to spend upwards of $20-30k a month with them and I couldn't get a single reply to any inquiry I ever sent.
If you spend $XXX million / year with them on GCP they will, however, assign a person to be your main point of contact.
$100-200k/mo gets you an "Account Strategist" that changes every 3-6 months and whose advice can be summed up by "spend more".
At least AWS will send people out to your office to tell you which services you aren't using but could.
Even if you spend a crazy amount of money with them for advertising they will try to gaslight you if they make a mistake.
I heard facebook is even worse
Facebook = Faceless
Amazon = Screw the actual forest but buy more carbon intensive stuff packaged in dead trees
TikTok = TimeWaste
Robinhood = Rob The Hood
OpenAI = ClosedAI