Comment by trhway
18 hours ago
A single Anthropic employee is valued at $200m. At PE of 10, ie. supposing one employee generates $20m/year, we can say that the employee’s time is $10K (that K !) per hour. Should they, or are we really expecting them to, attend to a 200 issue?
May be somebody will start a business where such high-value-per-employee companies could outsource customer support to be performed by real humans? ... And then such business would replace the employees with AI agents ... It is a trap.
Good point support is definitely below all of their pay grades. Can't expect them to do this kind of stuff at a company that valuable. We need to be thinking about the bigger picture for anthropic.