Comment by kashunstva

> that's how little support matters to them

I’m coming up on my one year anniversary of having my Claude Pro account terminated for reasons that to this day remain an utter mystery. “Here, submit this Google form and we’ll look at it.” They have never done so in the one year since this happened. Once I interacted with what seemed like a human; but weeks later it was replaced with the brain dead fin.ai

At least they did not steal my money; so I should be grateful for that. But as a small potatoes user, I advise everyone contemplating dealing with this user-disrespecting company to walk away.