← Back to context

Comment by Natsu

1 day ago

> I'm genuinely stunned that AV's do not have the ability to be "commandeered" by Police/Fire/EMS in a pinch, and I'm honestly surprised that regular citizens can't just hit a red button that signal "this is seriously an emergency."

The passenger of a Waymo can, but not anyone outside it. There's a very prominent "call for help" button on the screen when you get inside.

A “call for help” button is customer service. The ability to say “this is the police, drop everything and attend to this car” button would be helpful.

  • I've never actually tried it, but I would expect customer service to be able to move the car out of the way or push it to someone who can remotely pilot it.

    • Again, the main issue is that these things can cause problems with nobody is in the car. It shouldn't even be a debate. Emergency services should have a key that unlocks them and allows them to be commandeered. Everyone inside is being filmed all the time, so anyone going for a joyride is being watched, the car could be shut down remotely, and the person could trivially charged with a number of felonies, and then that access key could be removed.

      If Waymo can't play well with emergency services, then they've got long term sustainability problems.