Comment by clintonb
7 hours ago
Your plan fails in a few ways.
Refreshing the content on an electronic shelf label (ESL) takes about 30 seconds, and multiple people can view a product simultaneously. Unless the store is giving everyone AR glasses, people will notice the price discrepancy.
This assumes you have sufficient data to actually recognize a shopper such as facial ID or some form of iBeacon for every single product for which you wish to implement price discrimination. Basic ESLs cost $3 to $12, depending on size and use very little energy. Adding a camera means more energy, so a bigger battery and more cost.
Using in-app discounts is the most likely way to implement this, which I am okay with. Shoppers are willingly trading their data privacy for a discount.
> Refreshing the content on an electronic shelf label (ESL) takes about 30 seconds
Today's, yes, but that's really not a technology limit. EInk displays have much faster refresh rates. The main limitation is the communication, but that's a solvable problem with a smart enough networking mesh.
> multiple people can view a product simultaneously
You track the people's position. If multiple people are crowded around the same product then you can pick a price for both customers. Might not work well for crowded stores, but in that case you probably can just maximize the prices anyways as a lot of people are currently shopping.
> This assumes you have sufficient data to actually recognize a shopper such as facial ID or some form of iBeacon for every single product.
No, you just need 1 customer ID on entrance to the store. Everything else can be done by tracking their position with overhead cameras. You don't need to put a camera on every product.
I think viewing it at as a discount is framing it wrong. It’s more a fee for not using the app, and if you use the app you’ll get charged the highest price McDonald’s has decided you will pay.
Should this be legal is a question you could argue both ways, but in my opinion society will be worse off with per customer pricing.
> Using in-app discounts is the most likely way to implement this, which I am okay with. Shoppers are willingly trading their data privacy for a discount.
I'm not OK with this. Simple reason, it leaves the wide masses with no other option than to sell their data to survive.
> Using in-app discounts is the most likely way to implement this, which I am okay with. Shoppers are willingly trading their data privacy for a discount.
Your mistake is assuming it's a discount, when it's not. For example, Safeway near me charges exorbitant prices for goods which are anywhere from 30-50% lower in the app. What they're doing is the same as your average dark pattern, you're only getting the real price using the app otherwise they charge a no-app fee. And even then you can't tell what the real price is supposed to be, because the app will tailor discounts to your shopping behavior.
Shoppers can and have noticed the price discrepancy [1] which is why this legislation is happening in the first place. If the price isn't the price then the whole basis of capitalism and consumer choice falls apart because there's no way to make a proper determination if Store A is cheaper than Store B.
[1] https://www.consumerreports.org/money/questionable-business-...