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Comment by 3form

5 hours ago

People were eased into a defeatist attitude over time. Easily done when everyone's trying to achieve it.

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3form

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ethbr1  4 hours ago

Management and PM kung fu:

   - Here's the KPI
   - Team can't figure out another way to boost KPI
   - Team implements dark pattern

System working as pathologically-intended.

The root problem is there are seemingly no user experience quality KPIs on the development side to counterbalance revenue / usage / adoption ones.