Comment by 2143
21 hours ago
Though I don’t own one, I’m fortunate enough to occasionally be able to drive around a “Benz”. It’s my dad’s. Over here we prefer saying “Benz” rather than “Mercedes”.
It’s a W212 E-Class, bought new just a few months before the all new generation hit the market.
It has no touchscreen. But the UI/UX is terrible anyway. My dad still has no idea how to bring up the tire pressure monitoring screen, for example. Using the buttons to navigate a myriad of menus is not exactly straightforward.
The physical user manual book that came with the car has limited information and recommends viewing the user manual through the screen. The screen is not a touchscreen. There’s a knob in between the seats to navigate the system. Very terrible experience.
On the other hand, a Honda economy car that I used to have had the most straightforward physical controls imaginable.
I guess what I’m trying to say is, eliminating touchscreen by itself will not necessarily make anything easier, especially if the car itself is complex.
I also own a W212 E-Class, which I purchased used a few years ago specifically because it's the ideal balance of features I care about (e.g., heated seats and the ability to play MP3 files) without most of the ones I hate (touchscreens and subscription services).
Despite being nearly a decade old at the time of purchase, it was in nearly perfect condition, well-maintained, had low mileage, and had already faced most of the depreciation it ever would.
The enshittification began even before that. My W210 is a fully computerized, fly-by-wire machine as well. While the user interface is nominally simpler than your W212, the computer systems are still quite user hostile. In particular, anything service related. Servicing the car without Mercedes-Benz's proprietary Star Diagnostic System is an exercise in frustration.
Computers make cars worse. Full stop. I really miss my 1984 W123 wagon. That was an excellent car. It had no software in it.