Comment by oarsinsync
7 hours ago
> But how is it any different from keeping them open?
If all open issues are actionable items, that makes expected workload a lot easier to handle.
If most open issues are actually in "needs triage / needs review" state, you lose the signal from the noise.
The issue tracker for a project exists primarily as a tool for maintainers, not for outsiders. Yes, the maintainers could change their workflow to create a new view that only shows triaged tickets.
Or, they could ensure the default 'open' view serves their needs.
Somehow going through closed issues just to reopen them sounds like more effort than just using the built in label system which is made for this purpose, but maybe that's just me.
I can either change my daily workflow to accommodate the noisy herd, or I can change the noisy herd to accommodate my daily workflow.