Comment by TheCondor

Not a fan of spirit. I used to kind of like Frontier, but they ended that.

I was doing a two hour flight monthly for business, 2 hours each way. Frontier was about half the cost of more premium airlines. The times were good and predictable. I never checked anything and maybe rarely I’d buy a snack. Now I won’t claim that it was “comfortable” but it was predictable, inexpensive and kind of efficient all of which sort of creates a ‘comfort.’ It was a flying bus and it was ok at that.

Somewhere, I think when there became competition for the ultra discount airlines, the staff culture changed and it seemed not uncommon to encounter an employee that resented the customers. Spirit had multiple reported incidents of crew filming customers and just being generally antagonistic. Basically they hire service people that generally don’t have to provide much service and it becomes ”extra work” when they do;worse they often see a price tag associated with the “extra work” and it’s not reflected in their compensation