Comment by intended

Nope.

Customer support and safety are cost centers. It doesn’t scale like software does and no one’s KPIs are going to improve dramatically if you provide support beyond a point.

AI and LLMs are the cool tech, and the most important thing is to push the frontier. Money spent elsewhere is money not spent on R&D.

It would be hilarious if it wasn’t the GDPs of nations being spent on this.