Comment by pancomplex
13 hours ago
100% - that's why it's so confusing why PMs/PMMs think they need to keep adding these to their products.
13 hours ago
100% - that's why it's so confusing why PMs/PMMs think they need to keep adding these to their products.
> so confusing why PMs/PMMs
Because their goal metric is number of tasks closed/features delivered (and this counts as one), not customers satisfied.
Plus, social parroting - a misconception that if it's popular and everyone does it it "can't be wrong".