Comment by nottorp
3 hours ago
Do they actually have a business presence in the EU?
If not, how would those rules apply to them?
Edit: tbh, the new "user friendly" idea of automatically converting US prices to the local currency of the visitor in spite of the company not having any connection to the visitor's locale always makes me think of drop shippers, not of legitimate businesses.
Especially if i'm in a non USD non EUR country, I am fully aware that there are different currencies in the world, I already have an established process for converting between those currencies and it's likely to be more to my advantage than whatever Stripe offers so please cut it down.
They are mandated to provide 2-year legal guarantee under EU consumer protection law when they target EU consumers -> i.e. operate an eshop that ships to EU and sells in local currencies. Regardless of where they are located.
And those EU consumer protection laws apply outside the EU?
I know that USers think their laws apply everywhere, but that's just a myth.
In the opinion of the EU, they do as long as the customer is in the EU.
Everything else is just enforcement.
They apply to products that a company ships to the EU, yes. As another poster points out, these could (in principle at least) be seized at customs if they are noncompliant.
They sell to the EU, so they have to follow their regulations. If they don't, the devices can be seized by customs.
Tbh there are more issues if they wanted to be compliant with EU regulations. I'm fine that they aren't compliant (they aren't in the EU, after all), but it's something to be aware of when ordering from them.
Wouldn't customs seizing the device be a bigger problem for the importer?