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Comment by ssl-3

3 hours ago

Many moons ago, we used to buy Dell Dimension desktops at work. They were fine. They were very quiet, robustly-built, and were expandable to fit individual users' requirements as things changed. They were usually easy to work on when that was necessary.

Dell also had the Precision line, which was very posh. These cost a lot more.

The Vostro line eventually showed up. They were noisier, and lighter/flimsier, less-expandable, and harder to work on. But they did cost less to buy.

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I would never buy a Vostro computer for myself. I think that buying cheapness as a primary feature is dumb. Given a choice between good/better/best, I tend to pick "better." I like being able to get what I think is a better design, even though it generally costs somewhat more. I don't want the cheapest car tires, the cheapest hand tools, or the cheapest PC.

But the company chose to operate as cheap-at-every-expense. The Vostro line was a perfect fit for their buying proclivities, so that's what they started buying. (I didn't like that, but those decisions were above of my paygrade.)

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Was Dell wrong for offering several different classes of computer back then?

Are they wrong for doing so today?

Why? Why not?

(Remember: In the insatiable quest for the bottom dollar, the company kept buying Dell computers. We could have began giving those dollars to one of their competitors instead, but we did not do so. This suggests that the model is not bullshit at all: After all, they are in the business of selling computers, and we kept buying them.)