Comment by lgleason
11 hours ago
If this happened in the US or Europe it would be an interesting story. In South Africa, this is just par for the course and the quality of the work may not have been any better had it been written by the current people staffing home affairs.
Currently it's happening in reverse in Denmark. People submit complaints to the municipalities about various things and increasingly those complaints are written with the help of AI (~20%). These cases take up a ton of time, because they are so difficult to process, referencing rules and regulations that doesn't exist, mixed in with some that do. These AI written complaints are typically way more complex, and 10 times the pages of a human written one.
Add the insult that these two officials have no doubt been suspended on full pay and benefits while the year-long investigation takes place at great expense to the tax payer. After which they are moved to a different government department as “punishment”.