Comment by deaux

"Technical" isn't really what I meant in the first place. It's about convenience/UX. Lots of OSS has been technically great but very lacking in that part, understandably.

The prime recent example of this is gamers. I've seen many people say a version of this: "I tried Linux before but it was too complicated/didn't run most games/when I ran into something I had no idea how to solve it, so I just went straight back to Windows. Now I installed Bazzite cause I was fed up with Win11 and I'm super happy with it. If I do run into a problem I just ask AI and it solves it".

I've genuinely seen dozens of comments similar to this. The fact is that there needs to be a very convenient and user-friendly alternative ready to go for the moment that some people do start to care. You need both just as much as each other. And until very recently, those alternatives didn't exist, not at the level of convenience required.