Comment by objektif
3 hours ago
This is pretty insightful thank you. Which provider are you guys using? Is it also over the phone or fully web/app based. Do you have any resources you can point me to learn about this?
3 hours ago
This is pretty insightful thank you. Which provider are you guys using? Is it also over the phone or fully web/app based. Do you have any resources you can point me to learn about this?
We use a bunch, at the moment we mainly self host (and use pipecat) use Daily, and a few niche boutique suppliers who built things for us.
There is a great resource for learning this stuff - the CEO of Daily, Kwindla Kramer, hosted a series of 1hr sessions on low latency voice ai. Here:
https://youtube.com/playlist?list=PLzU2zoMTQIHjMPZ-OnpC3ozZs...
Some of this is a bit outdated but most of it is very valuable.
Kwindla posts a lot of extremely useful stuff on x and linkedin, incl. working, easily replicable sub 500ms setups.
Beautiful thanks. We are also looking at this and another complication is transcripts can get pretty messy updates, corrections etc.