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Comment by shakna

12 hours ago

Sure there is. When purchased, it was able to do something. Due to an update, the customer has now been misled, because a feature was removed.

In most countries, that would violate consumer rights. There's an ethics argument here.

20 comments

shakna

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parasubvert  12 hours ago

That's a highly creative interpretation of events. The software license agreement usually upfront covers what can or cannot not change. It is pretty rare in most countries to see successful legal action for changed features, but best of luck.

  • josephg  11 hours ago

    Taking functionality away from a product after you bought it is a scum move. If the law lets them get away with it, the law should be changed.

    When I buy a product, I look at reviews and make my purchasing decision on the features and functionality at the time of sale. If a software update later ruins that, I want the option to get my money back.

  • mttpwll  11 hours ago

    No, it’s not creative at all, it’s what happened — I have first hand experience to corroborate this.

    Regardless, at least in the US, not only are software-based ToS becoming unenforceable, but there’s a large upswing towards “right to repair” legislation, which, I think, is what you’re arguing against here… and I really think you’re going to be on the wrong side of history with your current line of thinking (despite what Bambu Labs does).

  • mystraline  11 hours ago

    The "agreement" is at best coerced, and under blackmail of hardware you bought and paid for.

    At worst, its a fraudulent indefinite rental masquerading as a 'sale'.

    And lets discuss 'updates that fuck over your hardware'. In dwcent countries, thats hacking, and a serious criminal charge. But lol, companies are somehow exempt.