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Comment by PaulRobinson

3 hours ago

I say this as somebody who has worked vendor side in UK public sector for a number of years.

It's policy. It's official Whitehall policy.

As a department you can't hire programmers at £100k/year, because that pushes them way, way higher than civil service bands allow. But you can pay a "Systems Integrator" - a consultancy like Cap Gemini, Deloitte, Fujitsu - £600/day for the same programmer in the same seat. So, £100k/year = bad, £120k/year via an external consultancy = good.

Then we get into actually building and owning tech. Look at the history of GDS - they were empowered to pay half decent salaries and build and own things, but then had budgets slashed and programs cut. Why? Because we can "just buy it". Yes, you won't own the IP, it'll cost 4x as much, it'll take 3x-5x longer, but at least you won't have "inefficient civil service bloat" to have to manage.

This all started in the 1980s, and there are signs of it swinging back. I was at one department last year where they were telling me they're thinking about hiring actual engineers and embedding some devops stuff internally - absolutely jaw-droopingly revolutionary. Genuinely.

> So, £100k/year = bad, £120k/year via an external consultancy = good.

Ding ding ding. This is all driven by ideological mistrust of the public sector, as you've pointed out and people are even defending in the comments.

In Estonia this was solved by moving all the IT related people to organisations adjacent to the ministries and departments, so the lower paid civil servants wont have to be compared to the highly paid software developers and architects, etc. One colleague used to work as and architect of the justice ministry. He said the suit wearing civil servants with law degrees were pissed off at the homeless looking sweatshirt wearing software developers who were much higher paid. So the IT stuff was moved to another new department, but it still answers to the minister.

Similar stuff with other ministries. Interior ministry has their own it department, where they develop and maintain the population registry, criminal registries, and stuff that requires a security clearance

I recently joined a civil service organisation as a software developer. The organisation is currently going through an intense hiring process to replace the army of contractors they've had for years. This has been made possible by applying a 'market uplift' to the usual civil service salary bands to make the roles competitive in the tech industry. It seems to be going pretty well, although the organisation was already quite tech focused and has a well established engineering culture. Hopefully it will be seen as a success and replicated by other departments as seems like the sensible way to get stuff done to me.

The problem is that the civil service is inefficient and will bloat, because the only pressure on it to not is the individual good practice of leaders. There's no competitive/market pressure on it to naturally cap spending based on value.

I agree that GDS is a good thing, and I interviewed with them a few years ago and was impressed, but there is always the risk of bloat. I wish this could be fixed. I have some ideas about a similar concept in the NHS that would require the government hiring well-paid software engineers.

  • > there is always the risk of bloat

    The fantasy lies in ignoring the same risk when it's happening in a private sector contractor, doing the same job for objectively much higher costs.

    • I agree, but also a civil servant has incredible pension opportunities, and defined benefit as well, and is hard to remove if they turn out to be bad. A contractor is a fixed cost, and individuals can be rejected with far less ceremony and cost.

      If the civil service could shape its workforce with individualised salaries and quicker removal due to low performance I suspect it'd be a different story. I agree that consultancies and contractors are not cheap, but they are not the root cause.

  • What you wrote has nothing to do with what the parent wrote.

    >There's no competitive/market pressure on it to naturally cap spending based on value.

    The parent is specifically claiming gov jobs don't allow for near market rates. That number would literally be formulated by current market pressures. If that goes lower in the private sector it will go lower in the gov sector.

    For your point to be correct with respect to their specific example, you would have to claim the gov could pay £300k/year when the going market rate was £100k/year and there would be no pressure to prevent this. Whereas all it would take would be someone to ask why a run-of-the-mill programmer is getting paid 3x the market rate?

> £100k/year = bad, £120k/year

Just keep in mind that if you pay someone a salary of £100k, your expense for that employee is actually much higher. So £120k would be less expensive and you also don’t take on thr risk and cost of developing a system (you’re getting “off the shelf”).

I remember chatting with the then-mayor of Cambridge, UK about this.

Specifically, he bemoaned how well-intentioned anti-corruption measures meant that if they wanted to lean on a startup, it was practically impossible to do so. The risk that had been mitigated was that of someone like him giving money to his family or friends – which is an understandable risk to try to mitigate! But the net effect of that was that IBM got all the contracts at a wildly higher cost and with no ability to lean on small business.

  • That happens at all large organisations. I worked at a large oil company and if our contracts with a vendor represented (or would have represented) more than a certain % (i forget what) of that vendors business, they didn't get the contract. As well as having vendors more likely to stay in existence, it stops the org being "morally responsible" for keeping them afloat.

> This all started in the 1980s

It did, I'd argue the first (and in a sense final) nail in the coffin was the Electricity Act (1989).