Comment by 48terry

I mean software as a customer/user is by and large completely miserable anymore.

People don't like spending money on yet another Solution that will screw them over then shut down, screwing them over again regarding whatever they were using it for. Look at the reactions and expectations when Beloved Name gets bought by private equity, or how people count down the days until Useful Service starts enshittification and becomes terrible.

People have been trained to leapfrog from service to service while watching for signs of rot because nobody makes software or has long-term plans that actually care about the customer's long-term well being anymore. If Founder McSynergy can make an extra dollar by throwing the entire userbase into a volcano, well, that's just a sacrifice he's willing to make.