Comment by arionhardison
8 hours ago
I'm old enough to remember when "Google" was something that ended conversations. People — myself included — would literally say "Google it," the facts would be located, and that was that. Now that Google wants to be the conversation, I'm worried there will no longer be a bias-free source of information for the masses.
This is all new, so I may be a bit hyperbolic, but the reason OpenAI introducing ads bothers me is the implicit (or even explicit) bias that can be smuggled into a chat in ways that simply aren't possible when you're just clicking through to an external source. There are all kinds of implications to Google no longer being that source of truth, even by default. Maybe this has quietly been the case for a long time, but this feels like the final move — pushing their ad bias (i.e., whoever paid the most) into a conversational system, where dark patterns are far easier to implement and much harder to detect.
One answer to this might be domain-specific agents — narrower, accountable, ideally something you (or your community) actually run. But even then it all falls back on trust: you being a good-faith actor, and others trusting that you are one. Which is to say, we're back to the same problem, just at a smaller scale.
With sponsored links and aggressive SEO, “Google it” has been falling apart as a source of facts for a long time.
There is an incredible gap in the search literacy between different users of Google. Some will accept what they find in the top links, no matter how dubious the source.
> Google" was something that ended conversations.
Yes, but not because of facts or bias-free sources. It was the equivalent of staring deep at your wrist watch while someone's speaking: a clear signal that you were done with whatever they wanting to talk about.
I kinda like that "let me Google it for you" in Japan was more popular as "Google it loser" (ググレカス), a rare instance where the common phrases was more expressive than it's western counterpart.
I agree with the sentiment, but native ads i.e. blogs, reviews, articles, etc. that do their best to hide that they’re a sponsored product review have been around for a long time. Admittedly, LLMs WILL make it even more difficult to discern the difference.
Google is not bias-free, and has not been for a long time.
and even if it was, when a search engine takes you to another website, that site is also not bias free.
just becuase somebody publishes something on a website, does not make it a fact. google has always been good at finding things that look like facts, and their AI iteration is also good at that.
Never has been. No source or tool is. It’s a noble dream that can’t be achieved
never, actually - any ranking algorithm is inherently biased because it ranks
My takeaway is that the internet would be a dramatically cooler place today if people were just willing to pay for stuff.
The ad version of the web, where ~60% of people carry the ad burden for everyone, and defacto aligns the service providers with advertisers, is just a guaranteed bad outcome. The only real upside, which frankly people take for granted, is that the ad-web is classless web. Broke or rich you get the same (crappy) services.
I remember those mock web service package flyers from the net neutrality days. Where people made fake marketing material showing website packages you could access with different paid tiers, something reminiscent of the cable TV days.
Back then it was horrifying, but 20 years later, I think I would entertain a subscription to a wide array of web services if it meant they worked for me and not advertisers.
My other main issue with the no-net neutrality world is that it also means websites would have to pay ISP’s or be artificially throttled. That’s a huge problem.
It’s one thing to say we need to pay. It’s another for ISP’s to get 3 pulls at the hose (paid for a connection, paid for what we can browse, paid for who provides the sites) when some of those elements don’t even require more (or at least much) effort or infrastructure on their part. I don’t like the idea of their picking winners and losers. We’ve got enough of that as it is.
>I'm worried there will no longer be a bias-free source of information for the masses.
There was never anything bias-free about google search. It "ranks" information based on all sorts of qualities. At our most generous we can call it somewhat of a "consensus" check. Historically it was a tool for quickly getting you in the vicinity of an answer that most would consider correct.
Remember "google bombing"? Hell SEO alone invalidates any assertion that google search is a valid source of truth and that's be going on for a long time.