Comment by jameson
1 day ago
Security is often overlooked internally and seen as source of friction. I worked at a popular US social media firm and it wasn't hard to get a permission that allows me to delete the entire company's dataset. Often arguments around "I'm working on org-level initiative and I need to get permission to get it done" would easily get me the permission.
It _is_ a source of friction.
I can think of _one_ product that allows you to set up low-friction access management, and AFAIK most users of that product don't set it up that way.
Software engineers _should_ be able to request access to dev resources JIT during their day-to-day work, have that access auto-approve in >99% of cases, have it auto-expire if they don't actually use the resources, and have all of that be subject to anomaly detection/approval escalations and other auditing.
Instead in most orgs it's like fill out a form, get your manager (who's always in meetings) to approve and then wait some number of days for a human to click-ops your request. At best you can open a PR and have the changes applied in an hour or two.
You _should_ be able to get access to things pretty much immediately if you need them and they're not sensitive. Then we could deny by default without cratering productivity.
Please name the product (that seems a good idea)
Security is often an excuse to block other teams to do legitimate work and so often it's fairly braindead. Security IMO needs to get it's act together, passkeys is a great example of security gone wrong from a UX design perspective because you can't hold them to the same standards as product or infra teams, they have the special privilege of breaking things and it increasing their metrics.
Tell them to make a better UX and they lose their minds in a huffy puff of fake crisis mode or get avoidant with stonewalling 'secret security stuff' that you can't hold them to account for. Or eat 50% of developer machine performance for "endpoint security" and the carnival of sadness goes on and on.
Signal is an example of security as a product that was actually designed for user UX in mind to give one example.
It’s the big advantage that small companies have over big ones.
I’ve ridden startups through the phase where they transition to “responsible adults”, and start putting in policies and locking things down and generally behaving like the giant corporations they expect to be one day (and that the locker downers came from and are used to).
You can feel the deceleration, like taking your foot off the gas on the freeway. I’ve sat through all hands meetings where the ceo asked why we don’t ship as fast anymore, and since by that time most of the fast moving folk have moved on, nobody has an explanation.