Comment by jen20
4 hours ago
That makes it a bad design, since every person you interact with has the potential to be a scumbag and not deliver on what you paid for. "Get a lawyer and sue them" or "Rely on your local consumer advocacy agency" cannot be the answers at the kind of scale that will be enabled.
This is the reason I only _ever_ spend money on credit cards, and never use cash or debit cards (European in the US). I've personally had at least three disputes this year resolved in my favor by American Express, and will not sign up for something that suggests courts should do so instead.
(I was editing when you repplied so I'll add it here for you:)
And just to add, you can have "chargeback" for PIX as a separate service, most banks offer PIX insurance that is basically CC chargeback by a different name. But the key is that it is separate from the payment infrastructure itself, it is an insurance service that you contract separately. And that separation ins very important, the insurance company can't roll back transactions arbitrarily, or deny people access to the financial system, they have to pay the victim and then claw back their money in court, which is the appropriate venue to decide who is right or wrong in a transaction.
At least up til now, this doesn't seem to be a significant problem with iDeal. Any iDeal receiver will need to have at least a Dutch bank account, which requires the bank to be very sure of the identity of the person/people (UBOs) holding the account. So downright fraud is unlikely. If there is, one can file a police report, and hopefully the DA will take it to court.
Disputes between non-fraudulent entities happen of course. But I really don't like some algorithm somewhere taking seemingly arbitrary decisions on that. It usually just amounts to robbing merchants of their money, and adding some exorbitant refund fee to top it of. Settling disputes is what small claims court and dispute committees are for.
Of course, with iDeal now effectively becoming EU-wide, things may get more difficult.
> This is the reason I only _ever_ spend money on credit cards
Which illustrates one of the most prolific examples of regulatory capture.
Credit cards became mainstream because of that protection, which was a triumph for the payment processors. Whatever they spent on lobbying was a bargain.
There also a large number of typos that happen. Typos in the amount. Typos in email or mobile number where you are sending the funds to (if pushing a payment instead of seller pulling).