Comment by dlisboa

> Bought something online and didn't receive your product? With PIX you're SOL, with Visa/Mastercard you get a chargeback.

Visa/Mastercard aren't handling chargebacks, the banks are. With PIX the way to get a chargeback is the same: if you've been victim of fraud you open a claim with the bank, they'll review it, then possibly give you a charge back within a week. This review process might take longer or be denied, which requires a lawsuit.

But it's only less risky for banks to chargeback immediately on Visa/Mastercard because they make so much money from credit card fees that they can afford it.