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Comment by guluarte

5 hours ago

This feels like google applying the same anti-spam mindset everywhere: detect risk, ban first, ask questions later.

That seems to be the case. But as we see it backfires. Railway is very public, but we know at hacker news google has been doing this kind of thing for quite some time now.

It's pretty stupid that big customers like Railway are not somehow protected from this.

  • I think all customers should be protected by at least one CSR doing a quick approve before banning the account.