Comment by titzer
5 hours ago
Google thinks everything should be replaced with automation.
Remember knowledge cards? Prior to the LLM AI revolution, they had an extraordinarily crappy AI system digest the entire internet to figure out the wrong facts about stuff and then present it to users as solid truth, with no human review and no way to report inaccuracies.
They just don't care. If the task requires a person to look at a thing and tell if it's right, they only do that for like 5 examples and then train a classifier, then deploy said classifier without thinking twice because "at internet scale" or whatever crap.
Google is the epitome of expecting happy path results to always be the end result. I could absolutely see someone writing this knowledge card system, but then realizing how much work it would be to edit it with some PM not wanting to say the project was a failure and needing serious amounts of human effort to correct and just releasing it as is. Gotta earn those KPIs for that next promotion, and then it's someone else's problem!