Comment by ImPostingOnHN
5 hours ago
In the case of them giving AI admin credentials to delete their production database, and it deleted their production database: that's on them. They were the only ones who put the admin account credentials into their AI.
Then they took no personal responsibility. That definitely damaged their reputation. Here, they are taking at least some responsibility. Props to them on improving.
Also, GCP does indeed have serious reliability issues, and Google does indeed have serious customer support issues.
EDIT: It has been brought to my attention below that the first 2 paragraphs are misattributed, and were not Railway, but rather a customer of theirs. Sorry, Railway!
Did Railway give admin credentials to delete their production database? My memory of the incident is that a customer of Railways used an AI tool to delete their production database, and then blamed Railway for it. The customer was the one who put their own account credentials into their own AI, not Railway
You are totally right, my mistake.